1. Introduction
Welcome to convertpagehub (accessible via www.convertpagehub.com). We are committed to protecting and respecting your privacy in strict compliance with the General Data Protection Regulation (GDPR) and applicable French data protection laws. This Privacy Policy outlines how www.convertpagehub.com collects, uses, stores, and protects your personal data when you visit our website and engage with our online web page layout and creation services.
2. Data Controller
The data controller responsible for your personal data is www.convertpagehub.com, operated from France. For any inquiries regarding data protection or to exercise your legal rights, you may contact our administrative team via email at sysop@convertpagehub.com.
3. Information We Collect
We may collect and process the following categories of personal data:
- Identification and Contact Data: Name, postal address, email address (including sysop@convertpagehub.com communications), and telephone number provided during inquiries or orders.
- Transaction Details: Information regarding the online orders, deposits, and service packages purchased through our platform.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform data collected automatically during your visit to www.convertpagehub.com.
4. Payment Processing and Stripe
To process online transactions and manage payments securely, we utilize Stripe as our payment service provider. When you make a payment, your personal and financial data (such as card details and billing information) are transmitted directly to Stripe.
Stripe processes your data in accordance with its own privacy policy and regulatory standards to ensure secure financial transactions. We do not store complete credit card information on our local servers.
5. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements under French and European law:
- Transaction and Accounting Records: Financial transactions and associated invoices are retained for a period of 10 years in compliance with French commercial and tax statutory obligations.
- Customer Account and Communication Data: General inquiries and customer correspondence are retained for 3 years from the date of the last contact, unless a longer retention period is required by applicable law or contractual obligations.
- Technical and Browsing Logs: Log files and analytics data are retained for a maximum period of 13 months.
Once the applicable retention period expires, personal data is securely deleted or anonymized.
6. Your Data Protection Rights
Under the GDPR and French data protection regulations, you possess the following rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You can request the correction of any incomplete or inaccurate data we hold about you.
- Right to Erasure: You may request the deletion of your personal data where there is no legal ground for us to continue processing it.
- Right to Restriction: You have the right to request the restriction of processing of your personal data under specific conditions.
- Right to Data Portability: You can request the transfer of your data to another organization or directly to you in a structured, commonly used format.
- Right to Object: You have the right to object to the processing of your personal data based on legitimate interests.
To exercise any of these rights, please submit your request to sysop@convertpagehub.com.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect legal, regulatory, or operational updates. Any revisions will be posted directly on www.convertpagehub.com with an updated revision date. Continued use of our services constitutes formal acknowledgment of such changes.